Jobs - Benefits Call Center Representative

Benefits Call Center Representative

Call Cntr/Cust Serv

North Dallas,

North Dallas, TX

$12.50/Hour

Temp-To-Hire

4/14/2010

Hours: 10:00am-7:00pm
8:00am-5:00pm (4-6 weeks training)

Job Duties

Answer queries and handle problem resolution on pension and/or health & welfare issues in a service center environment
Spend approximately 90% of time on phones, averaging 50 calls per day
Sort client mail and respond to participant letters
Process coverage changes and send out supporting documentation

Qualifications

High school diploma required, college degree a plus
Two or more years telephone customer service experience in a related field
Experience in benefits administration (Health & Benefits, Defined Benefits, Defined Contribution)
Excellent communication skills
Strong PC skills
A desire to help people
Ability to adapt communication style based on the caller's needs
Respond well in a stressful, dynamic environment
Flexible, uses critical thinking skills and open to learning new ideas/skills
Team player
Positive attitude

Please submit resumes to: dallascareers@corestaff.com

47367

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