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Title

Inside Sales/Customer Service Representative 

Job Category

Call Cntr/Cust Serv 

City

Bothell,  

State

WA 

Location

Bothell, WA 

Zip Code

 

Salary

 

Job Type

Not Specified 

Req Education

 

Date Posted

4/20/2010 

Description

CORESTAFF Services seeks an experienced Inside Sales/Customer Service Representative for a reputable manufacturing company in the medical industry in Bothell! The position is needed for about 3 months, with possibility to extend. Beginning pay would be around $13-15/hour.

 

Description:

  • Conduct telemarketing campaigns in support of joint Marketing and Sales campaigns
  • Handle and qualify inbound sales lead calls
  • Conduct first-pass lead follow-up calls to potential and existing customers by telephone and e-mail
  • Qualify leads and communicates lead information to Sales Consultants or Distribution Partners as appropriate
  • Contact installed base for qualified upgrade opportunities
  • Assist customer with purchasing warranty, accessories, peripherals, and education for those territories in which the sales rep has requested assistance
  • Overcome technical and business objections of prospective customers
  • Emphasize product position and key features, provides list price based on product, market segment, and price band
  • May provide estimated delivery date to customer based on delivery schedules (Oracle available to promise data)
  • Compile and manage CRM database to support direct campaigns
  • Update CRM data to reflect all customer interaction
  • Support Sales Consultant activities when time allows

Requirements

  • Previous experience interacting with and selling to customers over the phone
  • Experience working in the medical capital equipment industry
  • Knowledge of ultrasound technology & ability to learn  product line and configurations
  • Previous business or science studies
  • Minimum of 5 years sales experience
  • Bachelor Degree or significant related experience
  • Overtime may be required subject to management approval
  • Excellent communications skills
  • Ability to work with all levels of the organization
  • Goal-oriented individual
  • ·        Able to communicate using medical industry-specific terminology
  • Good reading comprehension and writing skills
  • Compelling telephone communication skills
  • Familiarity with corporate Customer Relationship Management (CRM) or Enterprise Resource Planning (ERP) tools
  • Basic office equipment including fax machine & copiers
  • Computer Keyboard and Mouse
  • Ability to lift and carry 25 lbs with or without accommodations.

Boilerplate

CORESTAFF Services is a proud member of the American Staffing Association and offers all associates access to a competitive medical benefits package. Please visit our website at: www.corestaff.com.

 

Please submit your resume to Bellevue@corestaff.com

 

CORESTAFF Services is an Equal Employment Opportunity Employer. People from racial minority groups, veterans, and the disabled are strongly encouraged to apply. CORESTAFF Services is not associated with Core Staffing Services, Inc, which operates in the New York Metro and Philadelphia areas.

Reference Number

47378 
Attachments
Created at 4/20/2010 10:26 AM  by  
Last modified at 4/20/2010 10:26 AM  by  


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CORESTAFF Services is an Equal Employment Opportunity Employer. People from racial minority
groups, veterans, and the disabled are strongly encouraged to apply.
CORESTAFF is not affiliated with Core Staffing Services, Inc. which operates in the New York Metro area.