Jobs - Inside Sales/Customer Service Representative...

Title

Inside Sales/Customer Service Representative

Job Category

Call Cntr/Cust Serv

City

Bothell,

State

Location

Bothell, WA

Zip Code

Salary

Job Type

Not Specified

Req Education

Date Posted

4/20/2010

Description

CORESTAFF Services seeks an experienced Inside Sales/Customer Service Representative for a reputable manufacturing company in the medical industry in Bothell! The position is needed for about 3 months, with possibility to extend. Beginning pay would be around $13-15/hour.

Description:

Conduct telemarketing campaigns in support of joint Marketing and Sales campaigns
Handle and qualify inbound sales lead calls
Conduct first-pass lead follow-up calls to potential and existing customers by telephone and e-mail
Qualify leads and communicates lead information to Sales Consultants or Distribution Partners as appropriate
Contact installed base for qualified upgrade opportunities
Assist customer with purchasing warranty, accessories, peripherals, and education for those territories in which the sales rep has requested assistance
Overcome technical and business objections of prospective customers
Emphasize product position and key features, provides list price based on product, market segment, and price band
May provide estimated delivery date to customer based on delivery schedules (Oracle available to promise data)
Compile and manage CRM database to support direct campaigns
Update CRM data to reflect all customer interaction
Support Sales Consultant activities when time allows

Requirements

Previous experience interacting with and selling to customers over the phone
Experience working in the medical capital equipment industry
Knowledge of ultrasound technology & ability to learn product line and configurations
Previous business or science studies
Minimum of 5 years sales experience
Bachelor Degree or significant related experience
Overtime may be required subject to management approval
Excellent communications skills
Ability to work with all levels of the organization
Goal-oriented individual
· Able to communicate using medical industry-specific terminology
Good reading comprehension and writing skills
Compelling telephone communication skills
Familiarity with corporate Customer Relationship Management (CRM) or Enterprise Resource Planning (ERP) tools
Basic office equipment including fax machine & copiers
Computer Keyboard and Mouse
Ability to lift and carry 25 lbs with or without accommodations.

Boilerplate

CORESTAFF Services is a proud member of the American Staffing Association and offers all associates access to a competitive medical benefits package. Please visit our website at: www.corestaff.com.

Please submit your resume to Bellevue@corestaff.com

CORESTAFF Services is an Equal Employment Opportunity Employer. People from racial minority groups, veterans, and the disabled are strongly encouraged to apply. CORESTAFF Services is not associated with Core Staffing Services, Inc, which operates in the New York Metro and Philadelphia areas.

Reference Number

47378

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