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Title

Customer Service/Inbound Call Center Representatives

Job Category

Call Cntr/Cust Serv

City

Santa Ana,

State

CA

Location

Santa Ana, CA

Zip Code

92707

Salary

Job Type

Not Specified

Req Education

Date Posted

5/28/2010

Description

Answer inbound calls
To provide the highest quality customers service to callers
Handles inbound calls from potential students insterested in learning more about specific programs
Treats each caller with respect, enthusiasm and professionalism.
Transfer customer calls to appropriate campuses based on location
Identify, research, and resolve customer inquiries using the computer system.
Complete call logs and reports
Handle any special projects as assigned by management
Pay rate: $12-$13/hour DOE

Requirements

2 years of customer service experience
Type speed of at least 40 WPM
Must be able to type (and talk) accurately
Able to use MS Outlook, MS Excel, MS Internet Explorer
Must have excellent and clear oral and written communication skills
Available to work flex schedule is a MUST.

Boilerplate

Please submit all resumes to: ca-pasadena@corestaff.com

Reference Number

47409

Attachments

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CORESTAFF Services is an Equal Employment Opportunity Employer. People from racial minority
groups, veterans, and the disabled are strongly encouraged to apply.
CORESTAFF is not affiliated with Core Staffing Services, Inc. which operates in the New York Metro area.