Jobs - Customer Service Representative

Customer Service Representative

Call Cntr/Cust Serv

Tulsa,

Tulsa, OK

74134

Direct Hire

6/2/2010

Work in multi-channel support environment of phone, emails, and online live chat simultaneously.
Support consumers and businesses from line personnel to executive management.
Field, resolve and escalate moderately to very complex customer issues.
Handle, on average, 40-50 incoming calls daily.
Provide great customer service to ensure every customer feels they are important with an upbeat, professional attitude in a fast paced environment
Suggest creative ways to remove barriers and roadblocks hindering customers or internal execution.
Deescalate issues by providing solutions while maintaining professionalism, courtesy, empathy and a sense of urgency

High school diploma/GED.
Desire and ability to provide a high level of quality customer service.
2-5 years call center, telemarketing, mortgage, insurance claims, account management and/or vendor relations experience.
Strong computer skills, including internet, word, excel and outlook.
Good written and verbal communication skills.
Ability to organize tasks, multi-task and manage your time efficiently

Please submit resumes to: carol.ceron@corestaff.com

47413

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