Jobs - Consumer Collectors Needed for Credit Union...

Title

Consumer Collectors Needed for Credit Union - Anaheim, CA

Job Category

Accounting

City

Anaheim,

State

Location

Anaheim, CA

Zip Code

Salary

Job Type

Not Specified

Req Education

Date Posted

6/3/2010

Description

POSITION SUMMARY:
The primary function of the Collection Representative is to protect the assets of the credit union while lowering delinquencies. To follow collection treatment guidelines and assist members with their financial needs. Meet or exceed goals and expectations established by management.

ESSENTIAL POSITION FUNCTIONS:
Contacts members and co-makers by telephone and written correspondence to collect delinquent loan payments.

Engages in multiple tasks such as negotiating payment arrangements, assign
NCC field call representatives to members' home address, skip tracing to locate employment/assets, research closed accounts, calculation of interest, and maintenance, verify employment, property and death certificates, recover offline accounts and file legal and important documents in members' folder

Responsible for legal remedies such as lawsuits/claims and delivery, stock sales, charge-offs, Consumer Credit Counseling updates, bankruptcy legal updates, such as Proof of Claims and maintenance, deceased accounts like legal updates on creditors and claims on maintenance, deferment requests, applications, maintenance, approvals, and denials, identifying disputes, maintenance and research, and satisfied liens, titles, research and maintenance.

Follows up on notices received on lien sales and possible repossessions. File petitions and claims for government seizure of property and vehicles.

Must be able to work staggered "Prime Time" calling schedules up to 9:00 p.m., and occasional Saturdays.

Requirements

EDUCATION AND EXPERIENCE:
High School education required and one to two years high volume auto finance or unsecured collection experience. Familiarity with auto dialing technology a plus.

OTHER SKILLS AND ABILITIES:
Knowledge of lending and collection regulations. Strong communications skills, written and oral, great problem solving and analytical skills, ability to use good judgment, team spirited and goal oriented, self-starter, and enthusiastic.

COMPUTER SKILLS:
Proficient in Microsoft Applications (Word, Excel, Outlook)

Boilerplate

Reference Number

47417

Attachments