Work Management Scheduler
Pay Rate: $15.87/Hour
- Monitor field tech truck for assignment completion.
- Make adjustments to current day's work on field tech trucks as needed
- Work with supervisors to resolve schedule issues and ensure priority work is dispatched.
- Manage field tech work load to minimize overtime.
- Monitor radio, phone and system messages to support field personnel with completing work.
- Contact customers as needed to resolve access issues.
- Make customer contact to resolve customer issues/complaints as needed.
- Generate service orders and service requests as needed.
- Monitor and manage credit disconnects to ensure all company goals are met.
- Responsible for attending monthly safety meetings and all required safety mandated training
- High School Diploma
- 7 years of customer service experience
- Meter Service or Dispatcher experience preferred
Corestaff Services is an Equal Opportunity Employer - All qualified applicants will receive consideration without regard to race, color, religion, gender, national origin, age, disability, veteran status, or any other factor determined to be unlawful under applicable law. Corestaff Services is not associated with Core Staffing Services, Inc. which operates in the New York metro area.