Patient Services Rep

Job Ref: JO000099034
Sector: IT
Job Type: Temporary
Date Added: 18 March 2020
  • Pawtucket RI, US Pawtucket PROVIDENCE USA 02860
  • $12 - $13 per HOUR
    HOUR
  • Zaday Acosta
  • (305) 440-5451
Corestaff https://www.corestaff.com https://www.corestaff.com/-/media/corestaff/corestafflogonew.jpg

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If you're concerned about the future, you don't have to be!

We are hiring and putting safety first- Webex Interviews will be arranged - National Company, Great Opportunity for Customer Service / Medical Experience Professionals.


Patient Services Representatives / Medical Scheduling - Customer Service, Doctor / Dentist Office Exp.

Training: 8:30-4:30 Total of 5 weeks - $12 p/h - $13 p/h Bilingual

QUALIFICATIONS

  • High School Diploma or equivalent
  • Communication Skills Bilingual preferred
  • Ability to effectively interact with physicians, patients and other staff members.
  • Demonstrates knowledge of proper, safe, efficient usage of current office equipment/software. Medical office or medical scheduling knowledge

SUMMARY:

Position requires Customer Service experience and the ability to input data accurately into computer system. Medical office or medical scheduling knowledge a plus. Must be detail oriented with good interpersonal and customer service skills. Assists/directs patients with questions and inquiries. Works under the daily supervision of the Team Lead or Supervisor.DUTIES & RESPONSIBILITIES Obtains current patient information from established and new patients. Accurately enters/updates patient information in scheduling system. Identifies payer source, and verifies insurance eligibility. Assists patients with completion of paperwork when necessary. Reviews Scheduling System for needed updated demographics and consent forms. Schedules appointments. Identifies patients by date of birth and name in computer system. Creates new account if patient not in the system. Schedules and re-schedules appointments as needed. Routinely demonstrates superior customer service skills. Answers telephone in a timely and polite manner, preferably within three rings. Communicates with customers in a courteous, professional, cooperative and mature manner. Accurately takes messages and conveys information to recipient. Transfers call to physicians and nurses when medically indicated. Protects/observes patient confidentiality per policies and procedures. Accurately imports registration documents into patient’s electronic health record.

Corestaff Services is an Equal Opportunity Employer - All qualified applicants will receive consideration without regard to race, color, religion, gender, national origin, age, disability, veteran status, or any other factor determined to be unlawful under applicable law. Corestaff Services is not associated with Core Staffing Services, Inc. which operates in the New York metro area.

Corestaff
15/04/2020 12:00:00
USD 12.00 12.00