Call Center - Inbound

Email Chat / Online Customer Service

Our client, Empower Retirement, is seeking a contract Email/Chat Representatives for their Participant Services team. This team supports plan participants with online communication. If you are interested in an entry-level opportunity within the retirement services industry, please apply.

Job Description:

• Provides written responses to participant emails, website chat requests, and/or requests for custom letters.

• Provide timely communication and customer support.

Job Requirements:

• Bachelor's degree or an equivalent work experience.

• Two years customer service experience.

• Proficiency in Word, Excel, Outlook and PowerPoint.

• Previous database experience a plus.

• Proven communication skills both verbal and written.

Please submit your MS Word resume with your online application.

Two-month temporary position.

Related terms: entry-level, communications, finance degree, marketing communications, social media, chat, email operations, web chat, live chat, client services

Corestaff Services is an Equal Opportunity Employer - All qualified applicants will receive consideration without regard to race, color, religion, gender, national origin, age, disability, veteran status, or any other factor determined to be unlawful under applicable law. Corestaff Services is not associated with Core Staffing Services, Inc. which operates in the New York metro area.