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This is a part-time position that delivers high quality customer service through efficiency and professionalism. Provides guidance and best practices via multiple channels of communication, such as phone, email chat, social media, etc. Achieves excellent customer satisfaction results by keeping customers as the main priority. Assists customers with questions related to the usability of the products, proactively identifying needs through problem recognition, de-escalation, and first contact resolution. Accurately documents customer interactions using internal software. Confidently promotes the benefits of company product by accurately reciting product features and functionality. Openly communicates with all internal and external customers. Works daily with a team in a fast-paced environment. Completes special projects as assigned.
Corestaff Services is an Equal Opportunity Employer - All qualified applicants will receive consideration without regard to race, color, religion, gender, national origin, age, disability, veteran status, or any other factor determined to be unlawful under applicable law. Corestaff Services is not associated with Core Staffing Services, Inc. which operates in the New York metro area.