Customer Service Specialist (Contract) in Charlotte, NC!!!
- Interacts with customers; gives information in response to inquiries about accounts, products, and services.
- Takes care of and settles customer complaints.
- Answers customers' questions regarding product or service and operation or maintenance.
- Receives and processes orders/applications, provides information concerning pricing, changes in service, discontinuance, and shipping.
- Investigates and corrects errors, following customer and company records.
- Perform program data management activities as needed, including, running reports, updating data.
- Adjusts complaints concerning billing or services rendered.
- Coordinates customers' service needs with other departments as required to ensure customer service.
1 + years experience preferred!!!
High School Diploma/GED or applicable certification from an accredited institution.
Corestaff Services is an Equal Opportunity Employer - All qualified applicants will receive consideration without regard to race, color, religion, gender, national origin, age, disability, veteran status, or any other factor determined to be unlawful under applicable law. Corestaff Services is not associated with Core Staffing Services, Inc. which operates in the New York metro area.
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